Pre-tenancy - Q Student


FAQs - Pre-tenancy

We need 24 hours to inform current tenants of viewings on properties but some can be arranged sooner. To arrange a viewing just pop into the office, call us on 0191 3836290 or email us at to register your interest.

We can arrange to meet at either, whatever is more convenient for you.

Yes we are open for viewings on Saturdays, and Sunday by appointment. Please ask.

Yes, all properties come furnished including kitchen appliances. We will be able to tell you exactly what you get at the viewing.

Only occasionally do we have individual rooms to let within shared student houses. In these you will have your own room, but will share communal facilities. Please ask about our “Find a Housemate” meeting.

No, the price is per person in relation to the number of bedrooms in the house.

No, but we do have blocks of properties which can accommodate large numbers of students so if you are part of a large group we have a blocks which can accommodate up to 25 under one roof but in separate apartments for times when you need some privacy!

An Energy Performance Certificate tells you how efficient the property is in terms of heating and insulation. All of our properties have one and the details will be provided to you prior to signing the Tenancy.

Unfortunately not.

Our properties are fully furnished, but we do NOT provide items such as kitchen utensils and bedding, therefore you will need to bring these with you when you move in.

To ensure that both health and safety regulations are maintained at all times, we recommend that tenants do not bring their own furniture or electrical goods into the property. If you do have items you wish to bring please advise us first and note that all furniture or furnishings brought into the property must comply with the Furniture and Furnishings Safety Regulations and electrical goods should have been PAT tested (Portable Appliance testing). You are responsible for removal of any personal items at the end of the tenancy.

Normally for a fixed term of 12 months but this depends on the property.

Yes a deposit is a returnable sum and the amount payable will depend on the specific property. The deposit will not need to be paid again should you choose to continue your contract with us in the same property or, indeed another of our properties (providing that you don’t wreck the place!!).

You can pay the deposit by cheque or cash in the office or direct online (please ask for Bank details)

You should pay the deposit at the time of signing the Contract.

The deposit is safeguarded by The Deposit Protection Service who can be contacted at; The Pavillions, Bridgewater Road, Bristol, BS99 6AA. Phone 0844 4727000 or email

Not usually, although we may require tenants to have a Guarantor. This needs to be someone that is a UK resident, a homeowner and fully employed, usually your Parents.

If you do not have anyone who can act as a Guarantor, please speak to us and we will see if any alternative arrangements can be made.

You would sign a Fixed Term Assured Shorthold Tenancy Agreement. Once signed, the Contract is legally binding on all parties and you are liable for rental payments for the full period of the Contract. Please speak to a member of the lettings team if you require any further information regarding the Agreement.

If there are any aspects of the Contract you do not understand, we will be more than happy to go through the terms with you. Remember, ALL of our Contracts have been checked and approved by the Accommodation Office at the DSU who will also be happy to discuss the terms with you.

We issue each tenant with a key to the property (and individual bedroom where applicable) on presentation of identification

Say hello!

Come and visit us

Frampton & Roebuck
28 New Elvet

Give us a call

0191 383 2123

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